About Earth-Auger.com
Our goal at Earth-Auger.com is to offer the highest quality ground drilling equipment at the most affordable price! In these trying times we understand that you are looking for quality products at low prices. That is why, with our unique purchasing power, we are able to save you so much money. We buy in the largest quantities possible for the most economical price, and then pass these savings along to you.
Our secondary goal, which we consider to be just as important as the first, is to have our experienced staff answer all questions you may have. If we don't know the answer we'll find it for you!
Feel free to give one of our qualified technicians a call anytime during the hours of 8:00 a.m. and 5:00 p.m. Monday thru Friday, CST.
You can have complete confidence when ordering products through Earth-Auger.com. All transactions are processed through state of the art secured technology.
We started out as a garden equipment and supplies internet ordering site for our local customers in Appleton, WI. Over time we attracted nationwide orders and moved to catering not only our local customers, but our nationwide clientelle base. As more time progressed we recognized a need for a site specific on earth augers, and that's when Earth-Auger.com was born.
Need help? Have questions about a product or need more information before placing an order? At Earth Augers, a part of Nexstep Inc, our mission is to make your shopping experience easy. That's why we provide you with all the information you need before placing your order. Use the helpful Live Person Button at the top of this page to talk with a live customer service representative. Or, if it's more convenient for you, feel free to call our knowledgeable customer service team any time between Mon-Fri 8-5 CST.
Why Shop With Earth-Auger.com
Selection - We offer the best selection of Earth Augers in the drilling equipment industry.
Low Prices - We are constantly trying to lower are prices to give you the lowest price and best value we can. If you happen to find the same item at a lower price, contact us before you buy.
Service - Customer service is very important to our company. We are constantly training to improve our knowledge and to be a better support to you our customer. At Earth-Auger.com, we believe that when you purchase one of the earth augers, that is not where our job ends. This is only the beginning. Your investment is important to us. Our customer service staff is highly qualified to help with anything you need. Just remember our knowledgeable service staff is a phone call away. We are here to help you. Our team is available from Mon-Fri 8-5 CST to get you the answers you need.
Quality - Earth-Auger.com delivers the most dependable, innovative earth augers, but more importantly you can afford to buy them. Typically, owning high performing, durable power equipment is only a wish of the average homeowner. Because of Earth-Auger.com long standing history in the lawn and garden market, engineering durability has been perfected and it’s our mission to deliver it at best possible price.
Our Policies
Warranty - The manufacturer warranty period is 1 year. The warranty covers all parts 100%. The warranty does not cover customer abuse.
Return Policy - Items must be returned in new unused condition. We reserve the right to reject returns on used or mishandled products. Customer satisfaction is very important to us. All items ordered from Earth-Auger.com must be thoroughly tested within 30 days for any defects, returns or exchanges. Customers must call ahead to receive an order return number. Postage must be postpaid to the destination of returned items. The initial shipping costs will be deducted from the credited amount. Damage caused during shipment should be discussed with the parcel post carrier. Shipments canceled mid order subject to refund less any shipping cost, including shipments that were returned due to the carrier being unable to contact anyone at the delivery address. All returned machinery will be subject to a 15% - 25% restocking fee, with the exception of any manufacturer's defects.
Shipping - All packages must be opened and inspected for damages incurred during shipment, before signing any bill of lading or accepting any UPS packages. All damage claims should be made with the carrier at that time. Sorry, but Earth-Auger.com is not responsible for any damages incurred during shipment.
International Orders - All international orders shipping outside of the United States must be paid with a bank wire transfer, ACH transfer, or money order. There will be no returns on any international orders.
Errors and Omissions - Earth-Auger.com strives to bring you the lowest prices possible. This is done through volume purchasing and stringent cost control. We make every effort to ensure accurate pricing. However, we do reserve the right to cancel any order based on availability changes or pricing errors posted on our site. This applies to items priced above or below the current correct price.
Company Profile - Earth-Auger.com is a wholly owned division of Nexstep Inc. Our Company, formed in 1992, is a United States corporation located in Appleton, Wisconsin. Our team is driven by the goal of providing you with the very best products available at prices below what you would pay over the counter.
If you would like more information regarding our company, please feel free to contact us.
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